Shipping & Returns

Shipping Policy

We can ship to virtually any address in the world.

Once payment is received and cleared, item(s) will be shipped to the respective shipping address provided.

Allow 5 days for your item(s) to be shipped (10 days for custom orders)

Delivery duration will vary from one country to another, international shipping duration will be with 14 - 21 working days. Sometimes may take longer due to custom inquires

We only ship items twice a week on Wednesday/Saturday only. Exclude Holiday

International shipping is done via Postal Services and all of our items are shipped from Tanzania

International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.



Refund Policy

Our goal is to make the best of items; your satisfaction is of great concern to me. Please let me know if you are unhappy for any reason with your purchase and I will do our best to resolve the situation.

In case you want to refund or exchange kindly notify me within 3 days of receiving and we have 2 option resolution

1. Exchange the product

2. Full refund with the unused product, please note NO REFUND on accessories

 

If you need any further information on shipping/return of an item, Please Contact Us.